Naomi

Shipping & Delivery

Complimentary Worldwide Shipping

We offer free shipping on all orders worldwide.

When will my dress ship?

Ready to Ship dresses typically ship within 1–2 business days. Some dresses have later shipping dates depending on the style, size, and availability.

Once your dress has shipped, estimated delivery takes 5–10 business days.

Need your dress by a certain date?

We understand how important timing is for your special occasion. Email us with your event date, and we'll be happy to help confirm availability and estimated delivery before you order.

Email us to confirm your delivery date

All shipping and delivery timelines are estimates.

Returns & Exchanges

All sales are final. We do not accept returns, but eligible dresses may be exchanged for store credit.

Exchange Eligibility

• Requests must be made within 3 days of delivery.
• Dresses must be unworn, unaltered, and returned with original tags attached.
• Sale, clearance, custom, and made-to-order dresses are not eligible.

Exchange Terms

• A 20% restocking fee applies to approved exchanges.
• Customers are responsible for return and replacement shipping costs.
• Store credit is valid for 30 days, applies to in-stock merchandise only, and must be used toward an item of equal or greater value.

Order Cancellations

Orders cancelled before shipment are subject to a 4% cancellation fee. Orders cannot be cancelled once shipped.

Request an Exchange

Please include your order number and photos of the dress with its original tags attached. Exchanges require approval before items are sent back.

For complete terms and conditions, please review our Return Policy.